Shipping Costs USA
(US): Fedex (US$ 0.00); Payment via prepayment, PayPal, credit card, ApplePay
> Delivery time between 3–5 business days* from the order date or receipt of payment in case of prepayment (*or according to the delivery time indicated on the product detail page / shopping cart)
Deliveries to End Consumers
Unless another period is specified in the respective offer (e.g., in the PROMOTIONAL CONDITIONS (marked in green)), delivery of the goods will take place within 3–5 days after conclusion of the contract (in the case of agreed prepayment, after receipt of your payment), to the delivery address you provided. According to the terms and conditions of the shipping service providers, delivery may also be made to a neighbor.
Please note that shipping does not take place on Saturdays, and no delivery is made on Sundays or public holidays.
If you have ordered items with different delivery times, we will ship the goods in one combined shipment unless we have agreed otherwise with you. In this case, the delivery time is determined by the item with the longest delivery time that you ordered.
Note: Due to seasonal demand, there may be overlapping orders for certain items, which can extend the delivery time. In such cases, you may cancel the order free of charge. For urgent matters, please contact us in advance.
Notes on Duties and Taxes:
For deliveries to the USA, additional duties, taxes, and fees apply.
Calculation of Delivery Times:
The delivery period begins—if payment is made in advance—on the day after the payment order is issued to the transferring bank; for other payment methods, it begins on the day after the conclusion of the contract, and ends at the end of the last day of the delivery period. If the last day of the delivery period falls on a Sunday or a public holiday officially recognized at the place of delivery, the next working day shall take its place.
Commercial Purchases:
The shipping costs listed above do not apply to dealers, resellers, or gastronomy account customers who have their own dealer access. Shipping costs are calculated according to the following scale, which also applies to orders placed via email or telephone: Shipping costs €8.90 net (for goods value up to €2,500.00), above that amount shipping is free of charge. Express shipping is marked as such for commercial customers; however, for larger quantities (e.g., due to the need for freight forwarding arrangements or time-consuming packaging), it may be handled as standard shipping. In all other respects, the German Commercial Code (HGB) applies to commercial purchases.
Payment Terms
For deliveries to the USA, the following payment options are available:
- Prepayment via bank transfer
- Payment by credit card (VISA, Mastercard)
- Payment via PayPal (including credit card payments)
- Apple Pay